Agungmas Prima Sempurna
IT | ERP Support
On-site at PT. Sport Glove Indonesia (Apr 2026 — Present)
Previously on-site at PT. Shou Fong Lastindo (Apr 2025 — Mar 2026)
Support an ERP system for e-Order, Production, Warehouse, Export, and e-Manage (HR).
- Support HR workflows for payroll, attendance, and leave management.
- Diagnose user-reported issues, troubleshoot ERP systems and hardware, and document incidents and adjustments.
- Train end users, create Indonesian and English user manuals, and test new features and system implementations.
- Perform periodic device maintenance and respond to support requests by phone.